Behavioral Health Administrative Service Organization Transition
The Maryland Department of Health (MDH) selected Optum Maryland to be the next Administrative Service Organization (ASO) for the Public Behavioral Health System. Optum will begin to serve as the ASO on January 1, 2020.
Optum Maryland is working closely with MDH as well as Beacon Health Options (the current ASO) to ensure a successful transition. The transition process includes transferring authorizations, claims payment processing, participant history, and other information and materials from Beacon to Optum.
MDH will use this site to provide important information about the transition project and the new Optum Maryland system. Check this site regularly for ongoing Frequently Asked Questions (FAQs) and to highlight important changes throughout the transition.
Providers should pay close attention to highlighted Provider Actions that will identify what is needed from providers and actions they must take to ensure a smooth transition.
Please direct all questions regarding the ASO transition to: firstname.lastname@example.org.
Optum Maryland performs similar functions to those required by Maryland in other states and has a successful history in provider management, provider maintenance, participant education, authorization and utilization management. Additional functions include participant and provider assistance and communication, provider audits and training, quality management and evaluation, provider and participant appeals and grievances, claims processing and payment, progression data analytics, reports, and special projects/ new initiatives.
Chief Executive Officer- Scott
Green, MBA, MSW is the former Director of
the Montgomery County Maryland Local Behavioral Health Authority and the Deputy
Chief of Behavioral Health and Crisis Services. He has extensive
experience on both the mental health and substance use disorder sides of our
system. He also has a background in health care consulting and was an adjunct faculty
member at the University of Maryland Graduate school of Social work.
Chief Medical Officer- Lisa
Hadley, MD, JD has extensive experience as a provider of behavioral
health services in Maryland, and in management of behavioral health care.
She formerly served as Medical Director for the Maryland Behavioral
Health Administration and the Maryland State Opioid Treatment Authority. Dr.
Hadley is board certified in General Psychiatry and Addiction Medicine.
Director, Provider Relations- Karl
Streinkraus is the former Director of
Provider Relations for Beacon Health Options Maryland. He has 39 years of
health care administration experience in provider relations, provider
contracting, member services, claims administration and overall health plan
201 W. Preston Street, Baltimore, MD 21201-2399
(410) 767-6500 or 1-877-463-3464